What Data We Collect and Why We Hold It
When you create an account, we collect your name, email address, mobile number and the payment method you use — whether that is bKash, Nagad or Rocket. We use this information to verify your identity, process deposits and withdrawals, and keep your account secure. We do
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not sell your personal data to third parties. Transaction records linked to your bKash, Nagad or Rocket wallet are retained as long as your account remains active and for a period after closure as required by applicable rules. We also collect device identifiers and session data
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when you access the platform on mobile, so we can detect unusual login attempts and protect your account. Cookies and similar tools help us remember your preferences — for example, your preferred language or last payment method. You can manage cookie settings through your browser, though
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turning off certain cookies may affect how the platform loads on your device. Any data collected through our support channels — such as messages you send asking about your account wallet or a Nagad transfer — is used only to resolve your query and is not
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shared beyond our internal support team. All data handling depends on local law and the eligible regions we serve.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.